marketing

Selling vs Marketing

By Christian

The mentality that selling is bad or loathsome is pervasive. The more I talk about it, the more I’m confronted with the misconceptions people have. Even blogging A-listers and well-known social media consultants proudly express their preference for marketing over sales. Sales is broadly viewed as distasteful, and that is simply unfortunate, because it spells a huge number of missed opportunities. Marketing and sales overlap in fundamental ways, and to think you can do one or the other, especially when it comes to social media marketing where personal engagement is a key component, is a big mistake that will dilute your effectiveness to no end.

Marketing Works. So Does Sales.

Marketing works. So does sales. They are different skill sets, and a business owner needs to know how to use both. Surely many businesses have operated purely on marketing in the past. And this is what has allowed a fear of sales to develop. But social media marketing is becoming more and more crucial, and the more social media becomes an indispensable component to business, the more sales skills will become a requirement for success.

That’s why I’m using Next Level Blogger to spread the word about the importance of learning how to sell while most other bloggers are still focusing on ads. This is the direction business blogging is going.

As business owners, we need to learn that selling is not manipulation. It is not some black hat, malicious tactic. It is not the act of underhandedly trying to extort our customers. What a simplistic and inaccurate way of looking at it! Sales is a skill set. Nothing more. Nothing less. It teaches you how to engage people on a personal level, effectively and skillfully matching problems and solutions to a mutually beneficial end. It can be used to truly offer an invaluable service to our customers and clients.

Sales is Not Evil, but it IS a Super Power >:-)

Like any skill set, sales skills can be used for both good and evil. It is no different than the skills an attorney learns for navigating our legal system or that which a physician learns for solving problems of the body. Any skill set can be used for good or harm. Unfortunately sales has been abused (as is the case for ALL fields of expertise, but I digress), and it has been misunderstood for many years.

Traditional business models have allowed this misconception to perpetuate. But of course, traditional business models are crumbling these days, and that is why I’m preaching the importance of learning these essential skills, which I teach to clients. Marketing works. But combining sales and marketing in a skillful manner makes you invincible. It is a super power!

Seriously though, if you know marketing you can make a great living, and that is a beautiful skill to have. But if you know how to sell, you are recession-proof. Period. And that is a killer skill to have as well. Why would you not want both?

If Sales is Evil, then So is Your Car

You can use a car to destroy property or even kill someone. That doesn’t make driving evil or underhanded. I find it ironic that sales gets a bad wrap while marketing is touted as a more ethical and honest way to conduct business. Give me a break. I’m tempted to accuse people who say this crap of being high-minded and elitist, but I know it’s not the case. It’s just that they haven’t had the same experiences I’ve had. They don’t know the power of sales. Marketing has been abused and used to convey inaccurate and misleading messages for generations. It is no less a means of distraction and coercion than anything else.

The reason marketing has become the preferred method of building a business is not because it’s “better” or “more effective”. It’s only played out this way because it allows business owners to run their businesses from a distance…without getting emotionally or personally involved with their customers. Put more simply, it’s less messy. I don’t mean to downplay the power of marketing here. But marketing does allow you to remain detached, while sales puts you in the thick of it. It’s scary, and when something is scary our minds come up with all kinds of excuses for not doing it. But excuses don’t build successful businesses, do they?

Well, the days that we will be able to get away with running our businesses without personal engagement are numbered. This means we need to learn how to engage people on a personal level and help them solve their problems. There’s a word for that. It’s called “sales”. And if selling makes me evil, baby I don’t wanna be good >:)(just kidding)

Do you avoid selling to your customers, clients or blog readers? Do you find it difficult to ask for people to buy things? Do you feel selling is selfish, unethical or rude?

How Should Business Owners Approach Blogging?

By Christian

Most business owners I talk with will tell me something like this, “I’d like to start a blog, but how can I know I’m going to get an immediate return on my investment?” OK, maybe they don’t say it exactly like that, but that’s the idea. And as a business owner myself, I understand that mindset. But we have to get past the idea that starting a blog is the same thing as placing an ad in the local newspaper. That’s what we WANT blogging to be, but that’s not what it is. We want to fire it up, put in very little work, and proceed to watch the phone ring off the hook and our inbox fill up with orders, right? If you want to place an ad, place an ad 🙂 Blogging works differently. It requires an ongoing effort.

Is Blogging a Good Marketing Investment or Just a Waste of Time?

So if blogging requires an ongoing effort and does not produce any immediate benefit, how could it possibly be perceived as a good investment for a business? Good question! Here’s the thing: marketing works differently now, in case you haven’t noticed! Consumers respond to things differently, and we need to learn to engage them in entirely new ways. Placing ads in print media has become one of the biggest wastes of money you can imagine. Yes, you can see an immediate result, but that result is getting smaller and smaller. Immediate, yes. But significant? No. Not anymore.

Yet as business owners, we’re hooked on that immediate result. We want to know that every dollar we spend on marketing is producing a result. It makes sense. But continuing to spend more and more money for less and less of a result doesn’t make sense, does it? And that’s exactly what’s happening with traditional advertising. Traditional advertising has become SO ineffective, that I know many small business owners all over the world who have discontinued ALL print and television advertising, and many of them report that it has had little or no negative effect on their business. That’s how ineffective it has become!

Blogging is the New, Cost-Effective Alternative

So what is the alternative? The alternative is to embrace the rules of blog marketing and learn to engage your market in new and creative ways. Yes, it will require that you learn new things and learn to think about your marketing differently and measure your results in new ways. But doing this will enable you to engage a larger number of people than ever before, for less money than ever before. You’ll be able to engage prospects in new places you’ve never thought of before and make money in ways that you’ve never considered before.

Many business owners feel they don’t have time to blog. That’s very understandable, but I’d encourage you to not think of it as an extra effort. You’re likely already producing all the content you need for your blog. You’re already an expert in your field, right? You just need to channel your expertise in new ways. The memos you write to your team, the content you cover at sales meetings, the questions you answer for customers every day, the conferences you attend, the employees you hire, the new products or services you release…you’re doing ALL of these things already, and they are all AWESOME content for your blog. It just needs to be channeled in an efficient manner.

Yes, it WILL take time. It’s not completely free, and I’d be the last one to say blogging can be set on auto-pilot. The point is that it’s a simple extension of what you’re already doing as a business owner. The more engaged you are with your blog, the more engaging you’ll be with your readers, and of course that’s the whole point. Why would you ever want a blog that didn’t take any of your time? The POINT is to take some time…connect with your people. If you do it consistently, you’ll be rewarded.

Should You Blog?

By Christian

My network is mostly composed of people in a small business of one sort or another. People in home based business, real estate, network marketing or some other small sales-based business. I often get questions about blogging, and much of the time it’s not about any technical aspect of blogging. As much as the “how-to” part of blogging, people seem to be interested in the “why”. For those of you who do not currently write a blog, I’d like to take a quick stab at answering the questions of whether or not you should start a blog.

Blogging is Not for Everyone…

I’m going to say you should start a blog, but FIRST I’d like to give you a disclaimer. I am certainly a believer in the power of blogging for small business. I do it myself, and it’s become a cornerstone of what I do to market my business. I DON’T however think everyone is necessarily cut out for this. Anyone who tells you that blogging is easy or that anyone can do it is full of it. It’s a lot of work. That said, there can be a significant benefit to you and your business through blogging. Truth be told, it has transformed my business from the inside out, in a very good way. I’ve had to work really hard at it. I’ve had to learn a lot of things like HTML, CSS, PHP and such that I never would have thought to learn otherwise, but for me it’s completely been worth it.

The skills I’ve learned through blogging have enabled me to make money from anywhere, on my own schedule, and that is very important to me. So can it benefit you to this degree, and should you start a blog yourself?

Do it Anyway!

Here’s my advice: I would highly encourage you to at least give it a shot. That’s really all there is to it. It’s really the best way to know if you like something. Don’t expect immediate results. You get out what you put in. Of course, if you’re going to do it half-assed, just wait til you’re willing to do it right. If you want to make full time income doing it, you’ll probably need to do it full time…just like anything else. But blogging to me is not about directly making money so much as it is about building my network, building a community of like-minded people and then proceeding to sell from there.

If you’re in a business and want tot sell more products or services, chances are good that a properly built and executed blog can be a highly effective, cost-efficient, powerful way to expand your business. So give it a try! Dive in, and give it an honest effort. See what results you can get. Blog for a year…that’s my advice to anyone in a small business who really wants to harness the power of this media. By that time, you ‘ll be intimately aware of your competencies and lack thereof.

I could of course write a detailed analysis of the pros and cons…but the fact is that blogging is the most powerful way I know to connect with a large number of people, in a personal, interactive way, for very little money. Will you be awesome at it? I don’t know, but it’s such a highly leveraged and powerful tool to anyone in a small business, that I feel overlooking it or writing it off simply because it will require you to learn some new things is foolish. So should you blog? Yes, at least for a little while 🙂

It’s not the only way to promote your business of course, but it is a very powerful one. Coming from direct sales, I know that I can go out and make money any time I need to…even if the internet died tomorrow, I’d be OK. Blogging is not the end all and be all of success in business, but if you want to put all the odds possible in your favor, starting a business blog as an extension of your business is just about the smartest thing you can do.