Christian

Why I Often Refer to Visitors as “Buyers”

By Christian

Have you noticed that? Often when I’m writing a post, and I’m talking about the visitors to your site, I refer to them as “buyers”. It’s important what words you use. I believe so anyway.

The reason I call visitors “buyers” is because that’s what they are, right? Do you want your readers to visit, or do you want them to buy?

I highly recommend letting this idea take full hold on your blogging and internet marketing, because it’s a lot more powerful than it might seem on the surface, and the most powerful concepts are almost always the simplest and easiest to miss! Focusing on the fact that every visitor is a potential buyer can have a significant effect on nearly every aspect of your internet marketing.

If you think of every visitor as a potential buyer (instead of just “traffic”), you will be compelled to customize the experience for every visitor possible. Instead of just “driving traffic”, you will focus on building a unique and valuable experience for EVERY visitor, not just the 2.3% who happen to buy from you. This effort alone can seriously increase your closing ratio, because it forces you to look at the details. It’s easy to look at 1,000 visitors and be pleased with the fact that you’ve gotten a few orders and made some money. And don’t get me wrong…that’s a good thing. You should absolutely be happy when you’re making money from your business! But look at the fact that HUNDREDS of people left without buying anything or communicating with you in any way. This isn’t defeatist or focusing on the negative, because what you’re doing is searching for opportunity. You should care about the ones that get away. You should focus on the fact that THEY are buyers too…they’re ALL buyers!

The people you sell to are hugely important, but the people who DON’T buy from you…those people are an even larger asset, because they show you what you’re doing wrong, where you’re dropping the ball, where you’re failing to provide value. They can show you, if you’re willing to do the work, how you can improve.

We should always be seeking to improve. We’re not “closing traffic”, we’re selling to people. And when someone doesn’t buy from you, you need to realize that is a real person who didn’t find value in what you’re offering. Why? The answer to that question is what will make you a millionaire. But you will only have the guts and tenacity to continue asking yourself that question day after day when you realize your traffic is more than traffic. They’re people. They’re buyers. They’re customers. Every single one of them.

The Number One Reason Blogs Fail

By Christian

Most of the readers of this article are people who are actively involved in blogging, internet marketing or social networking for business…or people who are looking for a good way to GET involved in these activities. One of my biggest goals is to communicate the fact that there really isn’t a hardcore secret to making it work. You need to be purpose-driven and work hard at it.

I suppose I could sell you a book on how to make a million dollars in your first year while only working a few hours a day, or I could charge you $97 for a “proven, guaranteed program” on how to get 10,000 followers on Twitter in the next 90 days. But I’d rather just tell you the truth.

Here’s the motivation for me: if I tell you what really works, then some of you will turn away and not come back, because I’m not telling you what you want to hear. To me, that’s a good thing. The reason it’s good for me to run some people off, is because I sell stuff. I sell sales training and consultation, and I sell information products. If you’re looking for a fast fix or a get rich quick deal, you either won’t buy what I’m selling, or you’ll complain when you get it, so me just giving it to you straight really is better for all of us!

The Reason Blogs Fail

That said, what IS the reason most blogs fail? This is my honest assessment: the reason most blogs fail is because they were improperly researched to start. Probably very little or NO research was put in at the beginning, and as a result the blogger failed to get any meaningful results. Then they quit.

I would quit too if I got no results! If you’re getting no results, it’s smart to move on to something else. It’s important to know the difference that a failed blog doesn’t mean you’re a failed blogger! I hope these bloggers are not giving up on blogging altogether. I hope they are picking up the pieces and learning from their mistakes…and moving on to more successful projects in the future.

But the idea stands: if you want a successful blog or internet marketing plan of any kind, you need a fully detailed plan to start off. As you know, I consult with sales people all the time, and you’d be amazed at how many people have no business plan of any kind. No written goals at all. I’m sorry, but you cannot run a meaningful business and achieve meaningful results without a plan.

The Magic of a Business Plan

The magic of writing up a business plan is NOT in the finished project. You can throw the business plan in the trash for all I care (figuratively speaking; it’s best to keep it, refer back to it and continue to revise it at least quarterly). The real power in writing a business plan comes from the writing process.

What is your target audience?
How will you target them?
What will be your main source of traffic?
What steps do you plan to take to ensure you get the traffic you need?
How do you know these steps will be effective?
How will you measure the success of your blog?
How do you know that getting those results will create a meaningful impact on your business?

Answering questions like this put you in the hot seat. Will your idea for a blog work? I don’t know, but don’t you think it’s better to find out before you spend the next several months working on it?

Failure to plan properly is not the ONLY reason a blog can fail of course, but it’s the number one reason. It’s amazing how many businesses are out there operating with no plan whatsoever. If you take your success seriously (why wouldn’t you?), do the necessary work to write a proper business plan. You’ll be doing yourself a serious disservice if you choose to skip it!

Is Selling on Your Blog Sleazy?

By Christian

I just wrote recently about how we’re all salespeople, whether we think so or not. This begs the question: if embracing the fact that we need to sell things in order to really make money online is necessary, why are so many of us wary of asking for money from our readers?

This is an essential issue to address, for the simple fact that if you DON’T ask for what you want, you will not likely get what you want. We all understand this concept, but many of us are still bashful about asking for people to buy things from us. Asking someone for money is tough, it feels to us as if we’re violating or somehow cheapening the relationship we have with our readers.

Are You Ashamed to Ask for Money?

Sometimes we feel ashamed of asking for money, because deep down we feel that salesmen are sleazy. Is selling on your blog sleazy? I hope to answer this in this post, but ultimately this is going to be a personal decision. But know this: if you don’t sell stuff, you’re not likely to ever make much money in anything you do. This isn’t necessarily a bad thing…money isn’t everything. Believe me, I understand this. I’ve turned down several high paying jobs that would have required way too much of my time.

Turning down a job that pays well over a hundred thousand a year is not something a young me would have done. But you learn eventually that money isn’t everything…so I get it.

But this doesn’t mean selling is sleazy! Being sleazy is sleazy. But to say that all salesmanship is sleazy is a blanket statement that we all know is not true. Not if we’re being honest. So, that’s the answer I have for you:

Is selling on your blog sleazy? Yes, if you’re a sleaze. For the rest of us, it’s an honest and absolutely essential business practice.

How to Get What You Want

What does this mean for those of us who really want to make money online? How do we take our business and really promote it effectively through internet marketing, social networking and blogging? Here’s how:

We have to know with absolute clarity what we want. Then we need to ask our readers to give it to us.

This is all there is. Blogging is simple! It’s just work. If we create a LOT of value for our readers, we have every right to ask for money. Not all will. It’s cool. You’ll never have a 100% closing ratio, but you don’t need one. Many internet marketers make good money from a closing ratio hovering around 5%. Personally, I think you should expect way better results than that. But I digress…the point is that you don’t need EVERYONE to give you money, you just need some people to give you money. But if you don’t ask you don’t get.

Lesson from the Trenches

How to create huge value for your readers? This is a great topic for future posts, but let me give you a quick story from my direct sales years for now. I used to sell Kirby vacuum cleaners door to door. You learn a lot about building value by selling door to door. I’m asking people who haven’t met me 15 minutes ago to spend $1500 on a vacuum cleaner that didn’t think they needed before I walked in.

After my demonstration, I always asked people what they thought the price tag was, and most of them told me they were expecting a price tag of over $3000. So when I told them it was $1500, they were visibly relieved. You could actually seem them relax into their seat when I gave them the order form.

How do you do this? I will get into the fine details as I continue to develop this blog, but for now I just wanted to give you the basic concept…if you want to ask someone for $1500, you better give them $3000 in value. If you want to have someone buy your ebook for $47, you better be able to show them definitively, in terms they understand, why it’s worth a lot more…that’s the concept.

Give people a deal. It’s more work for you, but it’s a better deal for your customers, and that’s how you make money. You make money by creating value for others.

Why You are a Salesperson Whether You Think So or Not

By Christian

Everyone is a salesperson. Just like everyone is an actor. This is a responsibility that most of us do not want to undertake, because it means extra work. It means paying attention to every detail. But even though it’s extra work, it’s worth it. The fact is, we cannot decide how things are; we can only decide whether or not we are going to be effective and successful, given the circumstances.

Running a blog is hard work, and if you’re reading this you are someone who wants to learn to do it effectively. This is a theme that comes up many times in my writing, and I think it’s important to cover it regularly, because there is SO much information steering us down the wrong path…a path that will waste our time. This is information that caters to the little voice inside all of us that is always seeking a shortcut. We need to destroy that voice and get to work!

Why to be a Salesperson

Being an effective salesperson means that you will be effective in getting the results you want out of your readers. It means you will present yourself deliberately and professionally. It doesn’t mean your blog needs to be prim and proper…it means you need to present yourself in a manner consistent with getting the results you want and need to run your business effectively.

Being an effective salesperson means you will not be afraid to ask for the order. Maybe this means you will ask people to comment your posts, maybe it means you will ask them to buy your product or services…but it means you WILL ask for what you want. This is something most bloggers fail to do.

Not only will you ask for the order, but you will study and perfect the craft of asking for the order daily…constantly seeking better and more effective ways to improve what you do. Maybe you need to phrase your requests differently. Maybe you need to use a pop up window. Maybe you need to frame your request in red and put it in the upper right hand corner of the page (the statistically most effective placement for an opt-in box). Details matter. As an effective salesperson, you will care about these details, and you will attend to them daily.

What Happens When You’re NOT a Salesperson

If you’re NOT a salesperson, you will have a much easier time of it. You will simply write what you want, post when you feel like it, and you will expect your readers to do what you want them to do. Some of them will, but most will not. Success will remain a nebulous and mystical phenomenon to you, because you’ll see a lot of other websites and blogs that seem to you to be very similar to what you’re doing. Yet some of them will have vastly more traffic and make a lot more money than you, and you will always wonder why. After all, you will think to yourself, you’re blogging. You’re working every day, so why aren’t you getting the results?

At some point you will decide that it just isn’t for you, and you will quit…not ever having realized that you were a salesperson. You thought you were a blogger. You thought wrong.

Success is in the Details

You are a salesperson, whether you think you are or not. That is the business we’re all in. If we do this for money, then we need to get results…it’s just how it is. A lot of what I write about will be conceptual stuff like this, but it all leads into a detailed analysis of the mundane details. Details which will make many of your eyes glaze over. If you’re one of the ones who glazes over, it will be because you will not want to do the work I’m describing. That is the moat which separates the successful and unsuccessful…in blogging, internet marketing or any business endeavor. Big success is made up of millions of tiny, seemingly insignificant successes. Success is in the details.

Does it matter whether you use Verdana or Times New Roman on your sales page? Yes, it matters. A true salesperson knows this and is EXCITED to determine which one to use. Why? Because choosing the right mundane details is what will create tiny, incremental improvements. And those tiny improvements, done consistently over time…THAT’S what makes you a huge success. A salesperson knows this.

Those of us who are successful at making money online have embraced this fact. And we’ve embraced the work that comes with it. We do what it takes. Are you a salesperson? You better believe it!

Are You Wasting Time on SEO?

By Christian

Search engine optimization. It’s a huge concern for anyone involved in internet marketing. Perhaps you want to sell products online. Maybe you’re an affiliate marketer. Maybe you run a home based business of some sort. Maybe you’re in real estate. Maybe you’re a lawyer. Any number of businesses are well-served to have a strong online presence. Some of us sell products; some of us sell services, but we all have something in common…we want to show up in the search engines! So how do we do it?

Perhaps it has not escaped your attention that search engine optimization (SEO) is a significant concern for nearly every business these days. And perhaps, if you’ve looked into it at all, you’ve witness that sheer magnitude of information on this topic. Perhaps you’ve become intimidated a bit? How can you possibly become an expert on SEO as well as everything else necessary to be successful and make money online?

Here’s the answer…and it’s an answer you might not like. The answer is, you can’t. You don’t have time to become an SEO expert. Don’t waste your time. Hire an expert. This is a fundamental principle of success in business…

Don’t try and do every single thing yourself!

So many of us are still wrapped up in the the idea that the internet should be free and easy. Truth be told, there is a LOT of free content. Take this site for example. I post all these articles for free, just like bloggers do. And I will eventually charge money for the information products I’m developing, and I do charge for consultation. But 99% of this site is free. That’s the way the internet works, but it has taken me years of reading, trial and error, many many late nights and working through a lot of frustration to learn what I’ve learned.

Do you have a business you want to promote online? Do you want to set up a social networking strategy? Do you want to set up a blog? Do you want to get rockin results from your internet marketing? No doubt you’ve said yes to at least one of these things…or else why are you reading this blog? 🙂

If you have years to learn the ropes, then get started and do it that way. It is the most comprehensive and economical way to solve your internet marketing problems. But if you have a business to run, and you want to concentrate on selling stuff and living your life, don’t try to become an SEO expert on top of everything else. Just don’t go there. You honestly have better things to do with your time!

A Fundamental Business Principle

Should you hire an SEO expert for an hour to solve a problem? The hour will probably cost you $100-200, which is a good amount of money. The question should not be answered by deciding whether or not you think $200 is a “good deal” or not. Look at your options.

Solve the problem by paying a professional ($200).
Solve the problem yourself (investment of your time…how much time?).
Don’t solve the problem.

First, of all let’s look at the last one. Don’t skip over it. Maybe your problem just isn’t important and you can do without addressing it. Trying to handle every single little thing that comes across your desk is business suicide. You have to pick and choose. But if your internet marketing solution is something you’ve decided really needs to be addressed, you have to solve the problem.

Second, consider what solving the problem yourself entails. Do you have the time? How much is your time worth? How much time do you think it will take for you to solve this problem yourself? If you estimate you can do as good a job in an acceptable time frame, then you should solve the problem yourself. If not, you should hire someone to handle it for you.

If you want to run your business like a real business, the last thing you want to do is to try and do every single thing yourself.