Social Media for Small Business

How to Improve Traffic from Your Social Networking

By Christian

This post is part of a series. If you’d like to read from the beginning, check out the other posts so far!

This post of course is entitled “How to Improve Traffic from Your Social Networking”. Notice I said “improve”, not “increase”! As business people who want to sell things and make money online, we always want more traffic. And surely more traffic can be a good thing. But if your traffic is of low quality, you can get all the hits you want, and you’re still not going to reach your goals.

If it was really just about getting more traffic, you could just go purchase pop-under traffic from some traffic broker. You can get hundreds of thousands of visitors to your site like this very quickly. Of course, you won’t make any money this way…it just goes to show you that traffic is not everything. Quality is what counts!

The crux of the high traffic conundrum is that if you’re putting out quality content, and you’re taking steps to attract quality, targeted buyers to your site, high traffic and substantial profits are eventually inevitable. The ease and simplicity of the internet makes us want everything right now…yesterday in fact. I’ve talked with so many business people who run a blog or who have taken on different internet marketing projects, and they get discouraged after only a few weeks. It takes time! If you’re laying the groundwork in the manner I describe in Next Level Blogger, high traffic is on its way! But first, you want to make sure you’re attracting the right traffic.

The Value of Social Networking Traffic

Everyone knows (or SHOULD) that social networking sites like Facebook and Twitter are great sources of traffic. But like anything else, let’s not just take what falls on our plate. We need to stop being happy with just getting hits. Look past the numbers and figure why…WHY are people visiting your site, and how can you bring more targeted buyers to your site every day? Here are a couple things to consider doing if you want to make more money and get better results from your social networking traffic:

Better social networking contacts
Better social networking prospecting

Better Social Networking Contacts

Once again…there are no shortcuts! If your social network is not high quality, you’re not going to get high quality results. As marketers who want to sell things and make money online, so many of us want to ramp things up quickly. We want to build a large network as fast as possible, so we take short cuts.

There are automation tools available for MySpace and Twitter that I’ve seen out there, and let me tell you if you’re using a tool to “automatically” add followers for you on Twitter for example, with the hopes of building your follower count, guess what’s going to happen…you’re going to get a lot of followers most likely! And you’ll feel all warm and toasty inside because you have a ton of followers, and when you tweet out a link to your latest post, guess what happens. Nothing! Know why? Because the network you have built is junk!

It’s understandable to think that you need to have a large network on Facebook or wherever, and truth be told if your network is larger, you’re going to get larger results, but this is only the case if the people in your network actually care about you or what you’re talking about!

Build your network the old-fashioned way, by making personal contact with people you’ve found “out there”. Maybe you’ve come across their blog or seen them in a forum. You’ve talked. You know what business they’re in. They are aware of who you are, and you add them on Facebook. That’s a real contact. That’s a targeted lead. That’s someone you KNOW is interested in what you’re selling. It’s someone you can truly connect with and possibly help in the future. Build your network this way, not through automation, mass following or any other junk-building methods.

Same as what I say about high traffic, large numbers only mean something if there are quality, targeted prospects behind those numbers. Otherwise, it’s just junk. Build a quality network. It’s better to have 500 highly targeted people than 50,000 people who could care less what you have to say and who only added you because they didn’t want to be rude. Yes, this approach takes time, but it doesn’t take MORE time than doing it the fast, crappy way. Because the fast, crappy way doesn’t work. Then you’ll end up having to start over. If you really want to make money online, you might as well do it right from the beginning 🙂

Better Social Networking Prospecting

As business people, bloggers, internet marketers, we don’t often think of ourselves as salespeople, but if we’re selling things online (whether it’s a service, a product or anything), we are salespeople whether we think we are or not! And posting links, tweeting out your latest blog posts, engaging your buyers online to get them over to your site…this is prospecting. We are well-served to think about it this way. If we want to get maximum results, that is.

I will talk more about the power of prospecting and how to prospect in later posts, but for now, I want to simply state how you can get better results from the posts you make on your social networking sites.

First of all, I highly recommend using Ping.fm. It’s pretty well-known at this point, but there are still a lot of people not using it. I’m not sure why. You can post once and have that post hit any number or all of your social networking profiles all at once. You can use it for your blog posts, status updates and more. It’s a massive time saver and a great, simply way to reach more people without any additional effort.

Second, I think it’s important to consider the content of your posts carefully. This is another great example of an area where you can get great results, but most people don’t give it much thought. I believe it’s essential to be deliberate in your approach. If you can get a 1% better response from your status updates, that may not seem like much, but if you multiply that by 500-1000 status updates over the course of a year, it can easily add up to a LOT more traffic to your site, more orders and subscribers, etc. Trust me, 1% adds up!

It’s a common practice to tweet out a link to your latest blog post for example. Keep doing it. It works. It’s a great way to let people know about your newest content. Many people do not subscribe by email or rss. They follow you on Twitter. I was originally surprised when I learned this, but it makes sense. Many people who care about what you’re writing are only going to hear about your new posts this way, so make sure you keep doing it.

But you can get a better result, and a lot more clickthroughs if you are just a little thoughtful about how you post the link. Many people use Tweetlater or some other automated tool in order to automatically tweet out their latest posts. That’s cool. It gets the job done, but you probably won’t be surprised to hear that I don’t use any automated tool for this purpose. People are HYPER-sensitive to automation, and I honestly think they can smell it from a mile away. I don’t want my followers to think I’m not there in person. I want to cultivate that personal connection as much as possible. So I do it manually.

Take your post and think about the main value proposition to your readers. Don’t just tweet out the title and expect people to click over and read it because you’re so awesome and people love you. Give them a REASON to click over and visit your blog. Answer the question honestly, why should your readers visit and read this post now? What problem does this post solve? What real value are you offering them? State this briefly and tweet the link out that way. It takes 3 seconds of thought, and that’s all it takes in most cases to make that extra connection with someone. The details matter!

20 Essential Questions to Ask Yourself Before You Start Blogging

By Christian

The last post I wrote was about why to write a plan for your blog. Of course Next Level Blogger is focused on monetizing, business blogs and sales training for everyone involved in internet marketing and social networking. As such, this content doesn’t apply so much to personal blogs or any type of blog that is not concerned with making money online.

If you DO want to make money online…blogging is of course a key activity, and writing a plan before you start is essential if you want to avoid coming off as a spammer and doing more damage to your brand than good. I hope this list of questions is thought-provoking and helps you create good content that not only helps you sell but also helps you engage your prospects on a personal level. This is what building a real business is all about. If you can create trust and build relationships, you can sell many products to the same people over years, get referral business and more. It’s so much easier, simpler and more cost effective than constantly scraping together new business to meet your goals month after month 🙂

People in home based business, internet marketing and many other businesses often take a spammy approach to achieving their sales goals. It’s smart to sell things online through your blog. It’s how you make money and build a business. But if you want to do it long term, it’s essential to do it in a way that is sustainable, smart and well-received by your customers. It takes more work up front to help you make sure you’re selling effectively, but the extra work will come back to you in the form of more trust from your customers, more referrals, more sales over time and a lot more. I hope this list of questions helps you get the thought process started:

What are the top three goals you want to achieve from this blog?
How is the content you produce specifically targeted to help you achieve these three goals?
How do you plan to monetize?
Is your chosen method to monetize sufficient to help you reach your goals?
Have you verified there is enough demand and that this is a strong enough market that your buyers will be able to realistically meet your sales goals?
Have you designed a sales funnel?
How will you drive traffic to the blog?
What actions will you take to ensure that each page of your site moves buyers a little further down that sales funnel?
Can the actions you plan to take to drive traffic be in any way perceived as spam by your prospects?
How will you interact with and engage your customers on a personal basis?
What steps will you take to encourage personal interaction with your readers?
Do you have a unique value proposition? In other words, is there a clear and compelling reason that buyers should buy from YOU, and not someone else?
Does your site rely on buyers taking the initiative to buy, or are you taking steps to personally engage them and lead them to a sale?
Is your site clean, easy to navigate?
Is there a call to action on every page?
Can you write a personal description of your target buyer?
How old are they?
Where do they work?
What social networks, forums and sites do they frequent?
How do you plan to engage them on a personal level in these places and bring them to your site?

Your “Internet” Business is Just as Much Offline as it is Online

By Christian

Be careful calling your business an “internet” business. I mean, the phrase “internet business” is by it’s very nature misleading. No business is actually done online. Think about it. You can easily argue that money changes hands. Products are obviously sold online, etc…so what the heck am I talking about? My point is simple: PEOPLE buy stuff, and people are in the real world. Your business is either a real world business, or it’s not a business at all. Most small online businesses concentrate primarily on nebulous concepts like “traffic”, “SEO”, “clickthroughs”, etc. This is a mistake.

Your blog, sales page…your social networking profiles, all the contacts you make…it all has a real world context. These are real people you’re interacting with, not avatars, not screen names. I honestly think we forget this. Look, you’re either in business, or you’re not. There is no “internet” business without real world business!

More than just Semantics

Of course, this could very easily get blown off as some type of semantics rant. But it’s an important point for one reason. It’s essential to think about the real people you’re doing business with. I see so much content out there about how to “convert traffic”, how to “increase CTR” and all this other BS. Yes, clicks make money. Ads generate revenue. But this blog is about one thing: running a real, substantive business from your blog, internet marketing and social networking. If you want to do this, you need to take it to the next level.

Yes, SEO is very important. Writing a good headline is important. The placement of your opt-in box is important. But the reason I’m writing Next Level Blogger is that I don’t see nearly enough attention given to the human element of this business. And this also is one of the huge reasons I feel competent and authoritative enough to be able to provide you with real value in this area…I come from direct sales. I understand that when you make a sale, it’s not just a “conversion”. It’s not just a stat. It’s a real person that you’ve affected.

Your Internet Business Deserves the Extra Attention

I understand many people in internet business may not want to bother themselves with this distinction. It’s cool. If you’re in that camp, I’m not writing for you. I named this blog “Next Level Blogger” for a very specific reason…this site is about taking things to the next level. If you’re cool pursuing the revenue you can generate from running a regular blog, scraping a few cents together here and there, you have every right to, and I make no qualms about it. We’re all in this business for our own reasons. That’s the way it’s supposed to be. I also understand that mentality. I mean, one of the immediate appeals of internet business is that you can interact with people without having to *actually* interact with them. It’s very convenient. The only downside is that it’s a very limiting way of doing business, and if you want to truly maximize your blogging, you need to maximize your interaction with the real people who read it.

This is what I mean when I say your business is as much offline as it is online. We can learn so much from offline business, yet we usually skip over all the lessons we could learn, because we think everything works differently online.

It’s true, there are things to learn, but at the end of the day you need to know how to sell things if you want to make real money online. And if you’re selling things, you’re selling them to real people…offline business has HUGE lessons to teach us.

Rookie Mistakes from Offline Business Owners

So many business owners in my network are in home based business. Many are Realtors. Many are consultants of various kinds. All of you guys are shrewd and talented. You can all, also, benefit massively from blogging and social networking. You all operate great businesses, but when you guys go online, you get uber-distracted by all the jargon and all of a sudden abandon everything you know about how to do good business. All of a sudden I’m talking with you about link building, image alt tags and all this kind of thing.

Don’t get me wrong, learning basic SEO stuff is a great idea. Crucial even. But don’t let it over run your business. There is a difference between running a successful blogging or social networking plan and being an SEO expert. If you want to get into the SEO business, do it. But if you want to run a successful business using blogging or social networking, you just need to learn enough to make things run smoothly. The rest of your focus needs to be on the human element. Don’t get distracted!

This is the Key to Lasting Success Online

If you want to take your efforts and really drive a home run, you’re going to have to get smart about what you do. If you want a real business, you’re going to have to run a real business, not just an “internet” business.

The point of this post is to make a simple point: your customers are real people, and thinking of them as such causes two things to happen.

It causes you to think about your business completely differently.
It enables you to truly unlock many of the profit centers that are not open to you when you only think of your business as an “internet” business.

In future posts, I’m going to outline ways you can use your “real world business” mentality to generate new systems of revenue that most small internet businesses completely ignore 🙂

For now, the simple point I want to get across is that while SEO, traffic, impressions, etc…all the ethereal concepts we tend to concentrate on DO have value, it is up to us to look past it all and focus on what really matters…the real world customers we’re interacting with and how we can best help them.